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Your Questions Answered

Find answers to the most common questions about our services and solutions.

What products and services do you offer?

At Eclipse Insurance Solutions, we offer tailored insurance technology solutions designed specifically for Insurers, MGAs, Brokers, and Adjusters. Our flagship product, EclipseSME, streamlines policy management and optimizes workflows. In addition, we provide strategic consulting services, digital transformation support, and executive coaching, ensuring your team is equipped with cutting-edge tools and expertise.

Can I get a demo?

Absolutely! We would be happy to provide a demo of our products and services. You can request a demo by visiting our website and filling out the demo request form, or by contacting our customer service team directly. We’ll guide you through how EclipseSME can transform your operations and provide value to your business.

What is your pricing model?

Our pricing is customized based on the specific needs of your business. We offer flexible pricing models to accommodate different business sizes and requirements. To receive a personalized quote, please reach out through our Request a Quote form, or contact our sales team for more details.

Do you do business outside of Canada

Yes, we proudly offer our services to clients both within and outside of Canada. While we are headquartered in Canada, our products and consulting services are designed to meet the needs of insurance businesses globally. Contact us to learn how we can support your organization, no matter where you are located.

What is EclipseSME, and how can it help my business?

EclipseSME is our flagship insurance policy administration system designed to streamline policy management, claims processing, and customer interaction. It’s built for Insurers, MGAs, Brokers, and Adjusters to optimize workflow, improve efficiency, and reduce administrative burdens. Whether you’re managing multiple products or complex claims, EclipseSME simplifies your operations, helping you focus on growth and customer satisfaction.

How long does it take to implement EclipseSME?

The implementation timeline for EclipseSME depends on the complexity of your business needs and any required customizations. On average, implementation takes between 4 to 8 weeks. Our team will work closely with you to develop a detailed implementation plan that ensures a smooth transition with minimal disruption to your operations.

Do you offer customized solutions?

Yes, we understand that every business has unique needs. At Eclipse Insurance Solutions, we offer fully customizable solutions that can be tailored to meet the specific requirements of your business. Whether you need custom reporting, specialized workflows, or unique integrations, we will work with you to design a solution that fits.

Do you help with the integration of other systems?

Yes, we specialize in integrating a wide variety of insurance-related systems, from policy administration and CRM platforms to claims management and underwriting software. Our team can help streamline your processes by ensuring all your systems work together seamlessly, improving efficiency and reducing manual work.

Can you assist with data conversion during system upgrades or migrations?

Absolutely! We provide expert data conversion services to help you migrate data from legacy systems to modern platforms. Our team ensures that your data is transferred accurately and securely, minimizing downtime and disruption during system upgrades or platform changes.

How do you approach digital transformation projects?

Our digital transformation services are designed to help insurance businesses modernize their technology and processes. We start by assessing your current systems and identifying areas where efficiency and customer experience can be improved. From there, we implement modern tools and strategies, including automation, cloud solutions, and workflow optimization, to transform your business.

What is the Eclipse Totality Assessment?

Our Eclipse Totality Assessment is a comprehensive review of your entire technology and operational landscape. Much like an eclipse reaching its totality, we examine every aspect of your systems and workflows to ensure nothing is overlooked. This assessment provides in-depth insights into inefficiencies, gaps, and opportunities for optimization, helping you achieve complete alignment between technology and operations.

Ready to Elevate Your Insurance Operations?